Crucial Conversations
Kerry Patterson
Offers an approach to handle difficult conversations with confidence and skill. This book helps readers in achieving goals in all those emotionally, psychologically, or legally charged situations that arise in their professional and personal lives. It provides techniques for people to lower defenses, and create mutual respect and understanding.
Use the icons above to interact with this book
People who have this book in their favourites also have these
No groups are currently reading this book.
A British family company, the Wopulds,... said hadley@abcta...